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Senior Manager, Payroll

  • Calgary, AB, CA
  • August 11, 2022
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Senior Manager, Payroll

Position: Permanent

Location: USA-LA-Baton Rouge, USA-TX-Houston, or CAN-AB-Calgary

We are recruiting for a client in the oil & gas engineering service industry who is looking for a Senior Manger of Payroll to lead a diverse team in Calgary, Houston and Baton Rouge. In this role, you will deliver payroll to salary, hourly and craft employees, and will maintain multiple payroll cycles, timekeeping and benefit programs for 20,000 employees.

Duties and Responsibilities:

  • Ensure all payrolls within designation are accurately and timely processed within the agreed SLAs, also adhering to the statutory requirements and company guidelines
  • Track and analyze trends, deliver monthly operations reports, manage team resources and vendor performance to achieve payroll service performance
  • Manage team involvements in user acceptance testing in system maintenance and upgrade of multiple system processors in payroll cycles, including time management system (Oracle), people data system (Oracle), payroll systems (ADP and Ceridian)
  • Act as second level of escalation (Level 1) to the business; coordinate with team members and vendors for effective handling of HR operation support, data analysis, customer complaints and issue resolution
  • Establish a culture of high performance, professionalism and continuous improvement among the teams on the commitments to standard operating procedures and excellent service deliveries
  • Work with human resources, field administration, finance and third-party providers to ensure compliance with statutory and company standards and on-time error free delivery
  • Analyze, develop and implement resource plans and sustainable backup planning to meet agreed SLAs and business targets
  • Be accountable for the team performance on productivity and agreed KPIs as stated in service level agreements and internal team goals

Experience and Qualifications:

  • Certified Payroll Professional
  • Bachelor's degree in Accounting, Commerce or Business Administration
  • Minimum 15 years of experience in payroll, with a minimum of 5 year related working experience in managing the payroll deliveries within a large region
  • In-depth knowledge in various payroll procedures and practices
  • Experience in complex country statutory, multiple payroll cycles and high volume (more than 20,000 headcount)
  • Experience in payroll audit management and sound judgement in planning and execution of payroll tasks
  • Effective people management skill and managing service-oriented team in a shared service environment
  • Knowledge of ADP or Ceridian preferred
  • Experience with system implementation preferred
  • Unionized payroll experience preferred

Who we are

Founded in 2006, Energy Resourcing is a trusted partner with a range of innovative recruitment and managed services. We provide recruitment services globally and focus on identifying top technical talent for project staffing and contract terms, as well as permanent hires. Our team has earned a strong reputation in the industry with both clients and candidates alike by delivering high-quality services.

Our core beliefs and values reflect who we are as a company and how we advocate for our candidates and our clients:

  • we value Life
  • we Rise to the Challenge
  • we are Stronger Together
  • we Unlock Brilliance
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